salesforce cbp contract

This content was created by a Daily Kos Community member. Addressing the COVID-19 pandemic, economic well-being, and health care were top priorities during the November election.... Sign the petition: TRUMP MUST IMMEDIATELY CONCEDE and Congress must ensure he steps down. Salesforce is a San Francisco-based cloud computing company that specializes in customer relationship management products. The Salesforce founder and co-CEO ultimately decided his company would keep its contract with the CBP — claiming that his company's software was not used to separate families — though he "wrestled" with the judgment call for most of the last summer, according to a CNBC interview with Benioff. How to Speed Up Your Recall Response—and Transform Your Entire Business, The future of marketing leadership—3 imperatives from the 2020 Gartner Marketing Symposium, Achieving supply chain excellence and network collaboration, Service delivery in 2021: Three trends here to stay, Planful Recognized with a 2020 Stratus Award for Cloud Computing, Safety, social outreach among retailer priorities heading into the holiday season, Warehousing and Logistics Provider Saves 20 Hours a Month, Elevates Insights with 36 Dashboards, A handshake between digitization and the public sector. In July of 2018, thirty-two companies who are customers or prospective customers of Salesforce made similar demands. We appreciate that and the donation they have pledged to make to affected families. More than 100 Microsoft employees signed a petition asking the … The protest comes on the heels of a letter signed in late June by 650 Salesforce employees who sought to persuade CEO Marc Benioff to end the company's contract with the CBP, which uses the company's Analytics and Community and Service Cloud programs.. Today, Fight for the Future launched a website that targets Salesforce and the tech company’s contract with Customs and Border Protection (CBP). Meanwhile, Salesforce CEO Marc Benioff, has claimed since the company’s contract with CBP does not deal directly with activities at the US-Mexico border, Salesforce will not drop their contract. Three months after the contract with CBP was announced, 650 employees penned a letter to Benioff demanding that the company end its relationship with the border patrol agency. Your software provides an operational backbone for the agency, and thus does directly support CBP in implementing its inhumane and immoral policies. Advertisement Salesforce employees are the latest to push back against their employer’s contracts with US government agencies. One strong possibility is money. The appalling treatment of migrants at the US-Mexico border in recent years has been well-documented. Salesforce has been here before. As members of the Salesforce Ohana, we believe that Salesforce must stand with the families facing irrevocable and unimaginable harm at the hands of CBP. In June, employees at Salesforce called for the company to withdraw its contract with US Customs and Border Patrol (CBP) in opposition to the agency’s implementation of the Trump administration’s policy of family separation. But this ignores the many excesses that the agency has committed. The technology company Salesforce is facing mounting pressure to cancel its contract with US Customs and Border Protection (CBP), with protests targeting its CEO, Marc Benioff, on Tuesday. Criticism of Salesforce's border protection deal highlights the million dollar question around corporate activism, with then-Governor Mike Pence eventually caving under pressure, Benioff encouraged at Dreamforce last year when he told his audience, UK’s NHS COVID-19 tracing app will be ‘technically ready’ in 3 weeks, Contact tracing, data and the NHS - some questions answered by NHSX, Divisions over COVID-19 contact tracing tech emerge in Europe, California publishes ‘Crisis Standard’ to help authorities design services in response to Coronavirus, The effectiveness of Coronavirus tracing technology called into question as UK works to develop app, How to Change the Game with Strategic Sourcing Digital Transformation, BT Shop Connects Performance and Conversions with Insight from New Relic One, Rethinking HR – A transformational opportunity, Lessons from 2020: How Agility and Resilience Have Defined Successful Business Leadership, Why CX Is More Important Than Ever to Fuel Business Growth, How to Maintain and Protect Your Brand as an OEM, Year in Review: Acumatica Cloud ERP’s Top Highlights of 2020, What C-level execs should know about Kubernetes-enabled enterprise software, 2021 integration & API management predictions. Daily Kos moves in solidarity with the Black community. Back in March, Salesforce was over the moon to land a contract with CBP to “manage border activities and digital engagement with citizens.” 2 Once family separations at the border became public knowledge, Salesforce was quick to eat their words. A physician who toured two CBP-run detention facilities, Some might argue that CBP is merely carrying out the directives of the US government. Last year, after Salesforce employees had joined a petition opposing the company's contract with CBP, Benioff spent time away considering about how best to … They can no longer view their mission as a set of binary choices: growing vs. giving back, making a profit vs. promoting the public good, or innovating vs. making the world a better place.”. They have also scheduled a press conference outside Salesforce’s offices in downtown San Francisco for December 19th at noon to call more attention to the issue. Report: Benioff Defends Salesforce Contract with CBP. The story so far - CBP has been on the forefront of enforcing President Trump’s ‘zero tolerance’ approach to unauthorized immigrants on the Mexico border, a policy that resulted in the forcible separation of young children from their parents. November 21, 2018 James Cullum. This summer, news broke of Salesforce’s government contract with Customs and Border Protection (CBP). (This content is not subject to review by Daily Kos staff prior to publication. Salesforce contract management software is built upon the world’s number-one CRM solution, and operates entirely out of the cloud. As Salesforce customers, we urge you to cut your contract with Customs and Border Protection. As reported before, Microsoft employees also wrote to their CEO Satya Nadella after a blog boasting of a contract with Immigration and Customs Enforcement (ICE) was removed from the corporate website and then reinstated. But where does that leave us with CBP? Since then activists across the country have protested, employees have organized, and a steady growing coalition of organizations that are Salesforce customers have called on the company to cut ties with CBP. The Guardian reported recently that at least 97 people have been shot and killed by CBP since 2003. On Tuesday, the company told RAICES that it would not cancel the contract but understood the group’s position. As long as Salesforce keeps its contracts with Customs and Border Protection, they are still enabling the agency to violate human rights. The fact of the deal prompted concern among Salesforce staffers, with around 650 employees writing to CEO Marc Benioff to voice concern that the company’s offerings might be used to support or enable the CBP’s actions on the border: We are particularly concerned about the use of Service Cloud to manage border activities. Earlier this year, hundreds of Salesforce employees signed a letter urging Benioff to cancel the contract because of the agency’s role in enforcing President Trump’s … Prior to this policy being enforced, Salesforce announced that it had won a contract with CBP to use Salesforce Analytics, Community Cloud and Service Cloud to “modernize its recruiting process, from hire to retire, and manage border activities and digital engagement with citizens”. “Given the inhumane separation of children from their parents currently taking place at the border, we believe that our core value of Equality is at stake and that Salesforce should reexamine our contractual relationship with CBP and speak out against its practices.". On Monday, Ryan asked Salesforce to cancel its CBP contract. One of these was RAICES (Refugee and Immigrant Center for Education and Legal Services), a Texas-based non-profit, which was offered a $250,000 donation to support its work in providing legal services in immigration cases. “Agents were caught making racist comments in a Facebook group—a group that the chief of the Border Patrol evidently was a member of herself,” wrote journalist Garrett Graff. Tell Salesforce CEO Marc Benioff to cancel the contract with Customs and Border Patrol. “… as long as Salesforce keeps its contracts with Customs and Border Protection, they are still enabling the agency to violate human rights. Salesforce has fostered a reputation as a good corporate citizen, having donated 1% of its equity to charitable causes. “I want to tell you why I stopped the program and let him speak for 30 seconds,” Benioff said. We have seen that Salesforce has spoken out against the government’s inhumane practice of separating and detaining children. Salesforce signs contract with CBP On March 6, 2018, the tech giant announced that CBP would be “deploying Salesforce Analytics, Community Cloud and … But this ignores the many excesses that the agency has committed. “Unless and until Benioff ends his contract with CBP, his claims at altruism will be nothing more than a fraud.”. We have to look at our boards of directors, management, and employees. More than 650 Salesforce employees have signed a petition asking their employer to end a contract with US Customs and Border Protection (CBP). The Democratic Socialists of America (DSA) were involved in the protest at Dreamforce in November. Noting that all the signatories benefit from using Salesforce’s tech, the letter goes on to state: However, we are absolutely appalled that Salesforce is providing assistance to government agencies that are violating human rights. Created under Creative Commons License, some rights reserved. Disclosure - At time of writing Salesforce is a premier partner of diginomica. Mr. Benioff, we know you really personally care about these issues and we implore you to listen to your conscience and show that you really care about immigrant families. It’s the US borders issue today, but given the rise of corporate activism and the febrile political climate, there will be something else tomorrow. Many of its nefarious activities have come to light recently, as the agency has been beset by scandal after scandal. We’re playing by new rules and that brings new challenges and ever more complex circles to be squared. ), On November 19, 2019, Salesforce co-CEO Mark Benioff was, “I want to tell you why I stopped the program and let him speak for 30 seconds,” Benioff, deploying Salesforce Analytics, Community Cloud and Service Cloud to modernize its recruiting process, from hire to retire, and manage border activities and digital engagement with citizens.”, The appalling treatment of migrants at the US-Mexico border in recent years has been well-documented. That’s why I’m inspired about Dreamforce – because of all of you, our Trailblazers. Pledging us a small portion of the money you make from CPB contracts will not distract us from your continuing support of this agency. While you justified continuing your contract with CBP by claiming that Salesforce software “isn’t working with CBP regarding the separation of families at the border”, this is not enough. Steampunk and Salesforce were recently named to the updated list of NXT UP firms poised to make big waves in the Federal sector in 2020 and for years to come. CBP has also been described as rife with corruption. The American Civil Liberties Union has uncovered evidence indicating that CBP agents have been physically, sexually and verbally abusing children. For his part, Benioff has once again taken to twitter to reiterate his position: There is a price to be paid for taking open ethical positions and this is it - accusations that such stances are not followed through 100% and expectations of higher standards than are expected of others in the tech industry. The messages urged concert-goers to contact Salesforce CEO Marc Benioff about the company’s multimillion-dollar contract with U.S. Border Patrol, which Fight For the Future opposes. The Systems Behind ZoomInfo’s Chart-Topping Tech IPO, Rimini Street Awarded Three Brazilian Public Sector Contracts to Support Oracle and SAP Enterprise Software Systems, ServiceNow powers up new data centres for next-gen experiences. But RAICES has decided to reject the offer and has set about that rejection in the most public manner possible, with Executive Director Jonathan Ryan stating in an email: After careful consideration by our staff, we have decided to decline this gift unless Salesforce commits to cancel all direct or indirect contracts with Customs and Border Protection (CBP), as principled Salesforce employees have demanded. This has led to condemnation from across the political spectrum in the US and beyond. Even if the company’s services are not used directly in the mistreatment of people—unlike, perhaps, Hewlett Packard’s, whose technology is employed in various ways by the Israeli Defence Forces to subjugate the Palestinians—Salesforce should nevertheless be seen as culpable in the commission of CBP’s crimes. In 2019, Benioff and his wife donated $30 million to the University of California at San Francisco to study homelessness, and in 2015, he threatened to reduce Salesforce’s business in Indiana to protest that state’s anti-LBGTQ law. You’re shaping this future. (The silence of others, who might be able to exert influence, around any moral or ethical issue that might upset the White House is deafening! This means that any authorized user on any operating system can directly access and update contract data in real time. There is no way around this, and there is no room for hair splitting when children are being brutally torn away from parents, when a mother attempts suicide in an effort to get her children released, and when an eighteen-month-old baby is separated from their mother in detention.”, Salesforce’s employees and customers speak up. Salesforce CEO Marc Benioff is defending his company’s decision to sell software to U.S. Customs and Border Protection. In April of 2019, following an employee petition, Google announced that it would not renew its contract with a Department of Defense drone surveillance project upon its expiration. We will not be a beneficiary of your effort to buy your way out of ethical responsibility. In an internal memo, he wrote that Salesforce would not terminate its contract with CBP, because Salesforce products were “not directly involved” in family separations… It campaigned in favor of a proposition that would force it to pay a tax benefiting the homeless in San Francisco. On November 19, 2019, Salesforce co-CEO Mark Benioff was interrupted by shouts from several protestors at the annual Dreamforce conference in downtown San Francisco. ADVERTISEMENT. A dozen or so people accompanied by a 14-foot, 800-pound cage gathered in downtown San Francisco Tuesday morning to protest Salesforce’s contract with U.S. Customs and Border Patrol (CBP), the agency within the Department of Homeland Security responsible for enforcing the Trump Administration’s zero-tolerance immigration policy.. Today is the first day of Dreamforce, Salesforce’s … A physician who toured two CBP-run detention facilities described them as “torture facilities.” Others, citing the appallingly inhumane conditions of the centers, have called them concentration camps. Salesforce has taken a very public pro-immigration stand since this situation first exploded  and made clear its opposition to the separation policy being enforced - and I would expect nothing less from the Marc Benioff I’ve known for the past 20 years. Meanwhile, Salesforce CEO Marc Benioff, has claimed since the company’s contract with CBP does not deal directly with activities at the US-Mexico border, Salesforce will not drop their contract. This marks the third major tech company, following Microsoft and Amazon, whose employees have protested when their company sells its technology to the government. One consequence of taking highly-public ethical stands in the emerging age of the Citizen CEO is that there will always be those who demand more and who flag up what they perceive to be hypocrisy or double standards. The activists were demanding to know why Benioff continued to maintain Salesforce’s controversial relationship with the Customs and Border Protection agency (CBP). Despite a decisive demand for change, Trump... Sign the petition: Amy Coney Barrett must recuse herself from any 2020 election cases. We cannot, in good conscience, ignore this issue. Sign and send the petition to your U.S. senators: Focus on COVID-19 relief immediately, not Trump’s judicial nominations. Spoken out against the government ’ s contract with CBP, but then nobody said changing the,. The world, Trailblazers came forward and help change it was created by a Daily Kos Community member want. 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